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Conditions & Terms

The Conditions & Terms and Delivery Conditions (AGB) of the company Mountain Nature - Fränzl

Scope and contractual partner

The company Mountain Nature - Fränzl hereinafter referred to as "provider", provides its services exclusively on the basis of the following terms and conditions. As a contractual partner, Mountain Nature - Fränzl appears to you, the customer - the address is a registered Internet address of the provider.

Object of the contract

The subject of the contract is the sale and / or brokerage of products from various manufacturers.

Order and conclusion of contract

All offers are non-binding. All orders must be sent to the provider online or by fax. The order is only a reproduction of an offer and does not oblige the provider to accept it. General conditions of customers are specifically excluded. For orders over the Internet, the purchase contract is only valid when the provider confirms the order by email.


The prices valid at the time of conclusion of the contract and publicly published on this website apply. Unless otherwise stated, all prices include VAT. The provider reserves the right to change prices without notice if necessary.

Delivery time

All orders are shipped by normal mail from our warehouse in Italy. The shipping time is usually 3-5 working days. Please note that this is an estimate and the delivery speed depends on the local post office. We deliver within the European Union.

Transportation costs

Shipping is free for orders of € 30 or more. If you order for less than € 30, a flat shipping fee of € 6.50 will be charged.

Terms of payment

The ordered products can be paid as follows: credit card and Paypal, Amazon pay

Retention of title

The entire delivered goods remain the property of the provider until the purchase price has been paid in full.


The provider points out that personal data will be stored in the context of the contract execution. The provider is entitled to process and use the inventory data of its customers insofar as this is necessary for advising customers, for advertising and for market research for its own purposes and for the needs-based design of its services.

Severability clause / jurisdiction

Should individual provisions of this contract be ineffective, the validity of the general terms and conditions remains unaffected by this and is replaced by a wording that corresponds to the contract or the statutory provisions.
The place of jurisdiction is Bozen (BZ) in South Tyrol / Italy.